Terms of Service (English)

Effective: 2026-09-12 · v3.0

1. Acceptance

By registering or using the service you agree to these Terms and the Privacy Policy. Minimum age 14 (16 in the EU).

2. Account & identity verification

• Provide accurate information and keep credentials safe.
• ID document verification (discontinued): the identity-document submission channel was retired on 2026-09-15 — publishing a card now only requires a verified email address or a supported third-party sign-in. Historically submitted applications and document images are deleted or anonymised per the retention schedule in the Privacy Policy. We retain the right to suspend or terminate accounts that clearly impersonate others and to disclose information to competent authorities as required by law.

3. Acceptable use

• No impersonation or misleading identity/contact information; no unlawful, fraudulent, spam, sexual, violent, hateful or infringing content; no pyramid/Ponzi/gambling or unlicensed financial promotions; no attacking, scraping, bypassing security or rate limits; no unsolicited commercial messaging.
• We may takedown content, restrict features, suspend or ban accounts and preserve evidence; all enforcement is appealable with human review.

4. Content & licence

• You retain all rights to your card content and grant us a worldwide, royalty-free hosting licence limited to operating the service. You warrant rights to uploaded materials. QYDION brand and platform software remain ours.

5. Paid features, payments & refunds

• Core features are free; paid features (multi-card, exports) are priced at checkout. Taxes/fees as displayed; cross-border payment fees may apply.
• Refunds: (a) Mainland China: full refund within 7 days if the service has not been used; no no-fault refunds once used, except major defects. (b) EU/UK consumers: statutory 14-day withdrawal applies unless you expressly consent to immediate performance and acknowledge loss of the right. (c) Elsewhere: per mandatory local consumer law. Contact support@qydion.com.

6. Third-party services

Login providers, Cloudflare, AI vendors and email services are governed by their own terms; we are not liable for their independent acts.

7. Disclaimers & liability

• Service provided "as is". No indirect/consequential damages. Aggregate liability capped at fees paid in the preceding 12 months (free users: RMB 100).
• Consumer rights preserved: nothing excludes mandatory consumer rights in your jurisdiction (mainland China, EU/UK, US states, Brazil, etc.).
• Force majeure: no liability for outages, best-efforts restoration.

8. Suspension, termination

You may stop and request account deletion anytime. We may suspend/terminate for breach or legal reasons; data handled per the Privacy Policy retention schedule.

9. Governing law & disputes

• PRC law applies (excluding conflict rules). Disputes: friendly settlement first, then CIETAC arbitration in Beijing, in Chinese.
• Consumers in the EU/UK, Brazil, certain US states etc. may rely on mandatory local consumer protections and local courts; nothing herein waives those rights.

10. General

Material changes announced 7 days in advance; continued use constitutes acceptance where lawful. Severability, no-waiver and entire-agreement clauses apply (these Terms + Privacy Policy + Cookie Policy).

See also: Privacy Policy · Cookie Policy